Psychology dictates a lot of these skills we think are unobtainable: but mere observation and learning about human psychology might give you more insights than you might think about marketing, selling things, negotiating...
Even poker has a lot of it based on knowing how to read others' body language to call bluff!
Well … the issue is….its a trick. So now -after having read your piece (or any other sales or manipulation instructions) I will not trust a mirroring person, as I assume their mirroring is not genuine.
Really interesting Giacomo, thanks for sharing. I really appreciated how, as usual, starting from a very interesting search result you brought back several suggestions and practical results!
Insightful and thought-provoking @Giacomo Falcone. Mirroring reveals the power of making others feel seen and valued—an art that extends far beyond negotiations. It’s fascinating how something as simple as repeating someone’s words can transform a conversation into a connection.
What’s one situation where mirroring helped you build trust or improve communication, either professionally or personally?
Quite true, Giacomo. Great post as usual!
Psychology dictates a lot of these skills we think are unobtainable: but mere observation and learning about human psychology might give you more insights than you might think about marketing, selling things, negotiating...
Even poker has a lot of it based on knowing how to read others' body language to call bluff!
Thanks Francisca and I agree.
Observation can tell us a lot of things🙂
Well … the issue is….its a trick. So now -after having read your piece (or any other sales or manipulation instructions) I will not trust a mirroring person, as I assume their mirroring is not genuine.
Still, it is valuable.
Also, I can assure you that 99% of the times you won’t notice.
Interesting. I’m curious, why is step 2, “I’m sorry …”, important?
Hi Karen,
It’s a way to grab the other person’s attention. And it was one of the steps mentioned by Chris Voss.
Other person: “I like riding bikes.”
You: “I’m sorry, riding bikes?”
I honestly don’t think is necessary, as long as you mirror what the other person has said with authenticity.
Really interesting Giacomo, thanks for sharing. I really appreciated how, as usual, starting from a very interesting search result you brought back several suggestions and practical results!
Thanks for the kind words, Riccardo!
love the post thanks !!
Thanks a lot Henri!
Much appreciated!
I really enjoyed this read!
Thanks for sharing, Giacomo!
I was first introduced to Mirroring in Never Split the Difference. It makes me want to try it out on some people soon😅.
Considering the fact that people like to talk about themselves a lot, mirroring is an easy way to get a lot of info out of someone.
We love to talk about ourselves 😄
I was too introduced to mirroring for the first time in that book - great book by the way!
Insightful and thought-provoking @Giacomo Falcone. Mirroring reveals the power of making others feel seen and valued—an art that extends far beyond negotiations. It’s fascinating how something as simple as repeating someone’s words can transform a conversation into a connection.
What’s one situation where mirroring helped you build trust or improve communication, either professionally or personally?
Surely it helps with clients and suppliers, but I found it to be extremely valuable with my parents 🙂
I love it—it’s such a brilliant idea. I’ll definitely be trying it out myself too!
Let me know how it goes😄